Volunteer with us!
We couldn't do anything that we're doing without our volunteers. If you'd like to join our team, please fill out the form below to get in touch. You don't have to be able to knit, sew or make things. There are plenty of jobs to be done sorting donations, tidying stock and making cups of tea!
Volunteer shifts are usually from 10-12:30 or 12:15-2:30.
Remade Worcestershire CIO T/A Remade Worcester takes data protection seriously. GDPR (General Data Protection Regulation) is effective from 25 May2018.
Please use the following information for your reference.
What data we hold on you:
During your volunteering we ask for your name, age (if applicable), telephone number, email address and emergency contact information. Under GDPR this is classed as personal data.
Relevant medical information that would affect your health and safety whilst volunteering with Remade Worcester is classed as sensitive data.
Why we hold it:
Your personal data is held securely on file for identification, reference (if applicable) and contact purposes.
Email is our preferred method of contact to help reduce paper usage.
Sensitive data such as relevant medical data is held for health and safety and risk assessment purposes during your volunteering.
Where your information is stored:
Your contact information for communication purposes is held digitally and your personal data in case of emergency is held in the safe in Remade Worcester, Crowngate Shopping Centre, Friary Walk, Worcester WR1 3LE
Who has access to it and why:
Your relevant medical information, your phone contact details, and emergency contact details are shared with your volunteer supervisor and duty first aiders, in case of emergency.
How long we keep it and why:
Your information can be held for a maximum of 6 years following the cessation of your
volunteering to be used for reference purposes if applicable and requested.
The right to be forgotten:
As a volunteer you can request what data we hold on you at any time and can withdraw your consent for us to hold it (i.e. the right to be forgotten) by contacting us in writing. If a request is submitted, Remade Worcester has 40 days to respond to your request by law, as long as you have given us enough information to identify you properly.
How to contact us:
Email: infor@remadeworcester.org or write to Remade Worcester c/o Crowngate Shopping Centre, Friary Walk, Worcester WR1 3LE
What happens if there’s a data breach? If there is a physical or digital data breach Remade Worcestershire CIO are legally required to inform the authorities and yourself within 72 hours of a breach. This may be done by email or by text message.
Expectations of volunteers and ReMADE Worcester
Whilst volunteering at ReMADE Worcester, Remade will:
1. Provide a safe working environment and carry out a duty of care;
2. Give you an induction and any appropriate training for the role;
3. Offer regular support to you as a volunteer;
4. Have a named person to support you;
5. Treat you in line with the Remade Worcester’s equal opportunities and diversity policy;
6. Have insurance cover for all volunteers.
7. Store your personal and sensitive data in accordance with data protection laws.
8. Ensure you can share your ideas to improve Remade with supervisors and trustees.
In return, Remade will expect you, the volunteer, to:
1. Familiarise yourself with the Remade’s rules, policies and guidelines and follow them at
all times when volunteering; particularly Safeguarding and Health and Safety.
2. Take responsibility for keeping yourself safe and always ask if you are unsure or need help.
3. Smile, be welcoming and polite to everyone; be respectful towards other volunteers,
workers and all visitors.
4. Report any issues to the project manager immediately; take time out if you need to and inform someone on the team if you are leaving the premises.
5. Make sure that private and confidential information seen or heard whilst volunteering is not shared with others.
Whilst working at Remade Worcester, you do so at your own risk and in the event of any accident or injury, neither the Trustees, volunteers nor employees of the CIO Remade Worcestershire can be held liable.
This agreement is not intended in any way to form a contract of employment.
Remade Worcestershire CIO
Crowngate Shopping Centre Friary Walk Worcester WR1 3LE
Email: info@remadeworcester.org
Charity no. 1203768 Company number: 14462924
Volunteer Welfare
• The Remade shop toilet is used to store our coats and bags away from work areas to avoid trip hazards.
• Water for the kettle and coffee machine is obtained via a jug from the sink in the toilet.
Please help yourself to hot beverages and whatever you find in the biscuit tin.
• The toilet in the Remade shop is for volunteers and staff only. There is a public toilet in the lower floor of the shopping centre in the bus centre for visitors. Access is via stairs, lift and escalators-turn right on leaving the shop and access is in the middle of the shopping centre
• If using the shop toilet please close the lid after use as a matter of courtesy.
• Please check the diary for messages – it can be found either by the till or on the work table.
• If you are feeling unwell for any reason and need to go home or take time out. Please let your team mate know you have to leave the shop.
• First aid- there are first aiders within the shopping centre management team contactable through the data control centre. Use the shop mobile phone to call 01905 610065. There are green first aid boxes in the shop and toilet for minor injuries to be dealt with by the team.
Please remember to wash your hands first before administering any first aid.
In the Warehouse please leave the store and use the centre phone on the opposite wall in the phone box in the corridor - dial 200 to speak to data control to report a first aid issue.
• Lifting and carrying- please use positive lifting techniques- see the practical tips sheet and do not lift or carry more than you can manage. This is important as there are heavy and bulky items and rolls. There are carrying aids in the workshop. We must all self-assess and ask for help when necessary to avoid injury and accidents.
• There is a no smoking policy within the centre. If you need to go outside to smoke and vape please tell one of your team mates that you have left the building.
• Out of pocket expenses for travel and parking are redeemed via a form which can be found in the volunteer folder in the work area. Please provide receipts for parking. One of the Trustees will reimburse expenses.
• Thank you for giving your time to the Remade Worcester project and welcome to the team.
Remade Worcestershire CIO T/A Remade Worcester
Crowngate Shopping Centre Friary Walk Worcester WR1 3LE
Email: info@remadeworcester.org
Charity no. 1203768 Company number: 14462924